Privacy Policy

Last Updated: October 10, 2026

1. Introduction

Welcome to Dentiva Dental Clinic (“Dentiva,” “we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, submit an enquiry, or use our dental services.

By using our website, you acknowledge that you have read this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Personal Information

Name
Phone number
Email address, if provided
Location or city, if provided
Information you submit through contact forms or appointment enquiries

Dental and Health Information

If you become a patient or request dental care, we may collect relevant information about your dental history, symptoms, treatment requirements, medical history, and appointments where necessary to provide appropriate care.

Please avoid submitting sensitive medical information through general website contact forms unless specifically requested through an appropriate channel.

Technical Information

When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, pages visited, and general website usage data, depending on the technologies we use.

3. How We Use Your Information

We may use your information to:

Respond to enquiries and contact requests.
Help you schedule or manage appointments.
Communicate information about requested dental treatments and services.
Provide and improve our dental care and website experience.
Maintain clinic records and fulfil applicable legal obligations.
Protect our website, prevent spam, and detect unauthorised activity.
Send service-related updates where appropriate.

We will not use your personal information for unrelated marketing purposes without an appropriate legal basis or consent where required.

4. How We Share Your Information

We do not sell your personal information.

We may share relevant information with authorised clinic staff, healthcare professionals involved in your care, and trusted service